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Hearing Rumors? Not sure your co-worker has it right?

Rumor Central has the answers! Submit your question or just browse our blog to separate facts from fiction.

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  • Changing Bank Accounts

    Mar 26, 2025, 3:55 PM By MOSERS
    How do I change my direct deposit to a different account number?

    You will need to complete a Direct Deposit Authorization form for MOSERS to redirect payment to a new bank account.

    How to Access the Form

    • Log in to myMOSERS and complete the form online.
    • Find the form in our online Library, print it, and send it by email, fax, or mail to MOSERS.
    • Contact us by calling (800) 827-1063 or (573) 632-6100 to request a copy of the form.
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  • How to Change Direct Deposit Account

    Feb 9, 2023, 9:55 AM By MOSERS
    How do I change my direct deposit account to a different account?

    To update your direct deposit information, log in to myMOSERS and select Update Direct Deposit from the I want to… menu. From there, you can complete the Direct Deposit Authorization form online. You can also complete the paper Direct Deposit Authorization form and email, fax, or mail it to MOSERS.

    If you need assistance, feel free to contact a MOSERS benefit counselor at (800) 827-1063 or (573) 632-6100.

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  • May Pension Payments

    May 18, 2022, 8:03 AM By MOSERS

    Seeing how Monday is a holiday, was just wondering when I was going to get paid? Thank you

    We will issue benefit payments on Tuesday, May 31. To view the remainder of 2022 benefit payments, check out the Pension Payment & Holiday Schedule. 
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  • Biweekly Benefit Payments?

    Apr 27, 2022, 1:40 PM By MOSERS
    Will retirement checks be issued bi-weekly as a result of legislative change?

    No, there are no legislative proposals to change benefit payments for retirees or beneficiaries from monthly to biweekly.

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We strive to provide the most accurate information possible in our answers to Rumor Central questions. However, occasionally, laws, policies or provisions change and individual circumstances may vary. Please contact a MOSERS benefit counselor or see the handbooks in our website Library for more detailed information. If there is any difference between the information provided in this blog or on the MOSERS website and the law or policies that govern MOSERS, the law and policies will prevail. See our Privacy, Security & Legal Notices for more information.