The 2023 Education Schedule is Coming Soon! 

Scheduling In-Person Visits

Submit Termination Forms ASAP

HR Update Anytime, Anywhere! 

We are currently finalizing our 2023 education schedule and anticipate having registration open by mid-December. The schedule includes both in-person seminars and online webinars.

We have designed our educational programs to help state employees learn information about their benefits as they progress through their career and experience different life events along the way.

Newer Employees & MOSERS Webinars – Employees can start learning about the state benefits administered by MOSERS, including pension plan features, life insurance, long-term disability, and their personal retirement savings plan options with MO Deferred Comp.

• For employees who are newer to the state with at least six months but less than five years of service (not yet vested)
• Speakers include MOSERS and MO Deferred Comp
• Sessions last approximately 1 ½ hours
• Daytime sessions run from 9:30 a.m. until11:00 a.m.
• Evening sessions run from 5:30 p.m. until 7:00 p.m.

Mid-Career Webinar – Employees can learn how different career and life events may affect their pension benefit.

• For employees with at least five years of service (vested) and ten or more years until retirement eligibility
• Speakers include MOSERS and MO Deferred Comp
• Sessions last approximately 2.5 hours
• Daytime sessions are held from 9:30 a.m. until Noon
• Evening sessions are held from 5:30 p.m. until 8:00 p.m.

Ready to Retire Sessions – Employees can learn about the retirement process and how different decisions may impact their pension benefit.

• For employees within 5 years of retirement eligibility
• Speakers include MOSERS, MO Deferred Comp, the Missouri Consolidated Health Care Plan (MCHCP), and the Social Security Administration (SSA).
• For MSEP/MSEP 2000 members:
  • Full-day webinars are from 8:30 a.m. until 4:00 p.m., with a 30 minute lunch break.
  • Full-day seminars are from 8:30 a.m. until 4:00 p.m. and include a box lunch.
  • Evening webinars are held from 5:30 p.m. to 9:00 p.m. and speakers include MOSERS and MO Deferred Comp only.
• For MSEP 2011 members:
  • Full-day webinars are from 9:30 a.m. until 4:00 p.m., with a 30 minute lunch break.
  • Full-day seminars are from 9:30 a.m. until 4:00 p.m. and include a box lunch

If members have questions about their MOSERS retirement, life insurance, or long-term disability benefits, they can certainly ask those questions over the phone or by email. However, if they prefer, they can schedule an appointment in our office. There are several advantages to scheduling the appointment in advance rather than just stopping by. The biggest advantage is that members are likely to have a much shorter wait time if they have an appointment. Counselors are available to assist members from 8:00 a.m. until noon and from 1:00 p.m. until 4:30 p.m Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, however, we also have a drop box outside our office available 24/7.

Our benefit counselors can:
• Print off benefit estimates during an appointment
• Discuss retirement options
• Demonstrate how to retire online
• Provide personal assistance when submitting a claim for life insurance or long-term disability benefits
• And so much more!

Please encourage your employees to make an appointment in advance and to see our tips for in person visits.

If employees would rather meet virtually, instead of in-person, they can just let us know when they contact us to schedule an appointment. We will set it up through GoToMeeting, making it easy to connect one-on-one with a benefit counselor.

We appreciate all the work that you do for your employees and know that your time is valuable! We want to remind you how important it is to submit termination forms on time. We are unable to properly calculate a member’s Final Average Pay (FAP), which is used in calculating retirement benefits, without an accurate termination date. Submitting the termination form late stalls the retirement process for your employees and can delay retirement benefits. Additionally, we need the accurate and timely submission of termination forms to relay time-sensitive information to members regarding their MOSERS benefits. Submitting these forms late also impacts members in the following ways:

• Terminated members have 60 days to purchase portable group life insurance or convert their life insurance coverage to an individual policy if they wish to retain it. The termination form prompts us to notify members of their option to do so. Submitting the termination form late could deny the member the opportunity to continue this coverage.
• Members with life insurance coverage through MOSERS’ group policy who are eligible to retire may retain coverage as a retiree if they retire within 60 days of termination. Delayed submission of the termination form may complicate a member’s ability to retain coverage as a retiree.
• MSEP 2011 members may request a refund of employee retirement contributions. These contributions can only be paid 90 days after the date of termination, or 90 days after the member’s request is received, whichever is later. MOSERS notifies members of their eligibility to request this refund after we receive the termination form. Submitting the termination form late delays this notice and can delay payment of refunds to members.

Thank you for your continued support in making these processes smooth and efficient for you and your employees.

Did you know that you can access HR Update anytime from our website?

The HR Update webpage is similar to our Rumor Central Blog and features a tags sidebar. This allows you to filter through the posts based on the subject (or tag) of the post. You can also search by year, where we keep posts published for three years. We know HR Update is an important resource for MOSERS employers. Keeping this platform up to date and efficient is a top priority. 

Key Facts Regarding Funding – October 2022

Summary of Pension Benefit Provisions (All Plans) – October 2022

Summary of Pension Benefit Provisions (MSEP & MSEP 2000) – October 2022

MOSERS Benefits During Military Leave flyer – September 2022

MOSERS Strategic Plan – July 2022

Employee Contributions (MSEP 2011 & Judicial Plan 2011) brochure – May 2022

Glossary of Terms – April 2022

Annual Optional Life Insurance Review Reminder

Sick Leave for Reemployed Retirees 

Results of the Phoenix Training Survey

CURP Transfers

Word on the Street: Temporary Benefit 

Welcome Megan Schulte!

We’re halfway through the 2022 Annual Life Insurance Review period. We will be sending emails reminding our eligible members of this opportunity, which ends on October 31st. During the month of October, members can log in to myMOSERS to increase their optional life insurance coverage, without having to prove insurability! Please encourage your employees to take advantage of this special opportunity to help provide financial security for their loved ones if something happens to them. Don’t miss out!

A retiree reemployed in a benefit-eligible position after observing the termination and reemployment rules cannot receive additional retirement credit for pre-retirement unused sick leave, including any remaining hours that did not convert to whole months of service credit at retirement. When an employee retires, it is important to “zero out” unused sick leave balances in your payroll system.  For SAM II employers, MOSERS sends a monthly report of recent retirees to confirm the removal of sick leave balances in SAM II.

Thank you to everyone who participated in our recent Phoenix Training survey! We offered the survey to 401 employer reps and received responses from 132 reps from 31 different agencies, which is a great response!

In case you are not familiar with Phoenix, it is MOSERS’ new pension administration system, which contains all the demographic, service and salary, and contribution data needed to administer benefits for all MOSERS members. As the source of this vital information, you, the employer representatives, will be interacting directly with Phoenix. 

We anticipate going live with Phoenix in the Spring of 2023, so we are developing training for you now. We are confident you will find Phoenix to be intuitive and user-friendly and that it will provide you with more access to important benefit information for your employees.

Here is a summary of what we learned in the most recent survey:

• 62% of respondents work in Central Office whereas 38% work at a local facility
• 56% of respondents have been interacting with MOSERS as an employer rep for more than 5 years
• 83% said they spend less than 5 hours per week interacting with MOSERS
• 69% prefer online training; 26% prefer in-person training in Jefferson City; 5% prefer in-person training in “my area of the state”
• 99% prefer daytime training
• 82% have a work laptop they can bring to in-person training
• 16% (20 people) volunteered to review materials and demo training prior to the full rollout (Thank you!)

When we asked how well informed you feel you are regarding Phoenix, the responses were:

• 7% - very well informed
• 34% - somewhat informed
• 40% - a little informed
• 19% - this is the first I’ve heard of Phoenix

Watch HR Update for announcements about training beginning in early 2023!

Attention University Employers: After participating in the College and University Retirement Plan (CURP) for at least six years, and while still employed in a CURP-covered position, an employee may elect to transfer their membership to the Missouri State Employees’ Plan 2011 (MSEP 2011). Please note that HR should submit the Transfer of CURP Membership form to MOSERS and enter the member into SEBES.Enrolling through SEBES is a new step in this process so we want to draw your attention to this change. See Transferring from CURP to MOSERS for more information. 

True or False: The temporary benefit is designed to pay for medical premiums until the age of 62.

FALSE!

While the temporary benefit does END automatically at the age of 62, it is not tied to medical premiums or any other specific expenses you may have. The temporary benefit is an additional amount that eligible members receive from retirement until the age of 62. It is a provision of MSEP 2000 and MSEP 2011.

It is our pleasure to introduce Megan Schulte as a member of the employer services team. She is our new employer services analyst. Megan has been with MOSERS for more than 8 years previously serving as a benefit specialist, and senior benefit counselor. Megan is an expert in MOSERS' benefits, and we are thrilled to have her on our team! Megan and the rest of the Employer Services team are available to assist you. Email employers@mosers.org or call (800) 827-1063 option 2

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MOSERS Benefits During Military Leave flyer – September 2022

MOSERS Organization Chart – September 2022

MOSERS Strategic Plan – July 2022

Employee Contributions (MSEP 2011 & Judicial Plan 2011) brochure – May 2022

Glossary of Terms – April 2022

New Employee Orientation brochure – April 2022

Please Watch for our Phoenix Training Survey!

Annual Term Life Insurance Review is Coming Soon!

From the Education Desk…

MOSERS Ready to Retire Seminars – Fall 2022 

We have been talking about Phoenix at Benefits U, on the Phoenix Sneak Peek web page, and in HR Updates for some time. Now, we are getting close to deployment with go-live anticipated in March 2023. That is only six months away! So, it is time to prepare for training! Phoenix contains all the demographic, service and salary, and contribution data needed to administer benefits for all MOSERS members. We are confident you will find Phoenix to be intuitive and user-friendly and that it will provide you with more access to important benefit information for your employees. As we prepare for training, we need information from you to make training as stress-free and effective as possible. We will send out the survey on Tuesday, September 20. Please watch for it and complete this brief survey by September 23 so we can tailor the training to your needs.

We anticipate posting information about Phoenix training opportunities to our website in December and conducting training from January – March 2023. More information coming soon! 

It’s that time of year again! The month of October is your employees’ window of opportunity to increase their optional life insurance coverage without proving insurability. Eligible employees can increase their coverage (in increments of $10,000) by up to $20,000 without proving insurability provided the coverage amount does not exceed 6 times their annual salary or $800,000.  Please note this review period does not apply to spouse and child(ren) coverage (see FAQs). If your employees wish to maintain their current level of coverage, no action is required.

Updating Their Beneficiaries

Included on your employees’ Annual Benefit Statement is their primary life insurance beneficiary designation. If your employees have had a life change that may affect this information, such as a marriage, divorce, or death, please encourage them to update their beneficiary designations as soon as possible. For your employees’ convenience, they may quickly and easily update their beneficiary designations online by following these steps:

• Log in to myMOSERS.
• Click on Forms then Life Insurance Beneficiaries in the top menu.
• Follow the instructions for completing and submitting the online form.

The new designation form will become effective upon receipt at MOSERS.

Remind Employees to Check Their Email

In late September, MOSERS sends instructions via email to eligible members explaining how to increase coverage. They may view their notification in their Document Express online mailbox. Please encourage them to read it carefully. If there is no valid email address on file for them, MOSERS will send a letter to them in the mail.

Note: All MOSERS members have access to Document Express. They may use ESS and go to MOSERS. Or log in to myMOSERS and follow the prompts. To create their MOSERS Online ID & password they must have a valid email address on file with MOSERS. If they cannot enroll online, please have them contact a MOSERS benefit counselor at (800) 827-1063 for assistance.

Eligibility

To be eligible for the Annual Term Life Insurance Review, your employees must:

• Be actively employed in a MOSERS benefit-eligible position before Septemeber 1, 2022
• Be currently insured with less than the maximum amount of optional life insurance coverage (the lesser of six times their annual salary or $800,000).

Online Election Method

If your employee wishes to increase their optional life insurance coverage amount, have them go to their MOSERS Member Homepage through ESS or log in to myMOSERS between October 1 and October 31, 2022 (midnight). On their MOSERS Member Homepage, they will need to simply click on the Learn More button and follow the steps to increase their coverage.

Confirmation of Their Election

If they increase their coverage, their confirmation letter will be posted to their Document Express, which they can access by logging in to myMOSERS.They will receive an email notification alerting them when it is posted and ready to be viewed; they may then save it to their computer, or print it. If they opted out of electronic delivery, they will receive a confirmation letter in the mail reflecting any changes to their coverage.

Important Details

• To aid in their decision, they will be provided with their current 2022 coverage amount and monthly premiums, as well as what their new 2023 premiums will be if they opt for the increase.
• Any new elections in October will go into effect on January 1, 2023, as long as they meet the “Actively-at-Work” requirement. More information is available in the Life Insurance Handbook.
• Term life insurance proceeds are paid to their beneficiary(ies) when they die. It has no cash or loan value.
• They can use the Optional Life Insurance Calculator to determine the premiums for themselves.

MOSERS’ life insurance is not available to employees of the Department of Conservation or universities (except State Technical College of Missouri & Lincoln University), because those employers provide their own life insurance benefits.

Optional Term Life Insurance FAQs

Q: Can they decrease or terminate their optional life insurance coverage?

A: Yes. They must complete an Enrollment/Change - Optional Life Insurance form and submit it to MOSERS. The form can be completed and submitted electronically by logging in to myMOSERS. This can be done at any time throughout the year. Remember, to be eligible for future annual review periods, they must maintain at least $10,000 of optional life insurance coverage.

Q: Can they continue their optional life insurance into retirement?

A: Yes. If they retire within 60 days of leaving state employment, the state will continue to provide $5,000 in basic life insurance coverage at no cost to them. They may retain up to $60,000 in optional life insurance, provided they had at least that amount while actively employed. They may retain all their coverage until age 62 if they retire under the “Rule of 80" in MSEP 2000 or under the “Rule of 90” in MSEP 2011. At age 62, the coverage amount will automatically reduce to $60,000. They may reduce or terminate their optional life coverage amount after they retire, but they may not increase it.

Q: Can they purchase (or increase) coverage for their spouse or dependent child during the annual review?

A: They may increase coverage on a spouse at any time, but will need to prove insurability. To do so, they must complete and submit the following forms by logging in to myMOSERS:

• The Standard Medical History Statement
• Enrollment/Change - Optional Life Insurance

Dependent changes for eligible children can be requested at any time without proof of insurability, not just during October. The coverage amount will remain $10,000 per child with a premium of $2 per month, regardless of the number of insured children. For coverage purposes only, a child is defined as the member's child from live birth to age 26. This includes dependent stepchildren and grandchildren, adopted children, and children for whom the member is the court-appointed legal guardian provided they are living with the member. Full-time members of the armed forces of any country, regardless of age, are not included in the definition of an eligible child.

Disabled children older than age 26, who are continuously incapable of self-sustaining employment because of developmental, intellectual, or physical disability and are dependent on the member for support, are also eligible for dependent coverage. However, the member must provide proof that their child is disabled and be approved by Standard Insurance Company for continued coverage. (They may request a Continued Dependent Life Insurance for a Disabled Child form from a MOSERS benefit counselor.)

Q: Can they enroll in the Optional Life Insurance Plan if they are currently not enrolled?

A: If they have a family status change (includes marriage, divorce or legal separation; birth of a child; adoption of a child; or death of a spouse or child), they may be eligible to apply for up to $30,000 of optional life insurance coverage, in $10,000 increments, for themselves without proving insurability. Those previously denied coverage or already carrying the maximum coverage are not eligible. They must complete an Enrollment/Change - Optional Life Insurance form within 31 days of the event and submit proof of family status change. Otherwise, to enroll in the Optional Life Insurance Plan, they will need to submit the online Medical History Statement along with the Enrollment/Change - Optional Life Insurance form and be approved by The Standard Insurance Company.

Q: Can they increase their optional life insurance coverage by MORE than $20,000 if they don’t have a family status change as described above

A: As a MOSERS member, they may increase coverage on themselves at any time, but they must prove insurability. To do so, they must complete and submit the following forms by logging in to myMOSERS:

• The Standard Medical History Statement
• Enrollment/Change - Optional Life Insurance

We have designed our educational programs to help state employees learn information about their benefits as they progress through their career and experience different life events along the way.

• Newer Employees & MOSERS Webinars – Start learning about the state benefits administered by MOSERS.
  • For employees who are newer to the state with at least six months but less than five years of service (not yet vested)
  • Speakers include MOSERS and MO Deferred Comp
  • ONLY ONE daytime session is available for 2022 – October 31, 2022
  • Sessions last approximately 1 ½ hours
• Mid-Career Webinar – Learn how different career and life events may affect your pension benefit.
  • For employees with at least five years of service (vested) and ten or more years until retirement eligibility
  • Speakers include MOSERS and MO Deferred Comp
  • ONLY ONE daytime session is available for 2022  - November 9, 2022
  • Sessions last approximately 2 hours

Stay up to date and visit our Education page frequently for more information, including schedules and how to register. 

University Ready to Retire Sessions for FALL 2022 are fast approaching! MOSERS will visit campuses on the following dates and will host one online webinar that is open to all university employees (not campus specific).

AM sessions are from 9:00 AM until Noon

PM sessions are from 1:00 PM until 4:00 PM

These sessions are designed for university employees who are within 5 years of retirement eligibility and are either MSEP or MSEP 2000 members. Topics include pension plan features, the retirement process (due dates, etc.), benefit formula, cost-of-living adjustments, and the decisions made during the retirement process, including benefit payment options, BackDROP, and termination and re-employment rules. 

NOTE: If members were employed by the state of Missouri, for the very first time, on or after January 1, 2011, or if they are a CURP Transfer after 1/1/2021, they are a member of MSEP 2011.

If you have not already registered, you can do so by logging in to myMOSERS. 

Registration closes two weeks before webinars and one week before in-person seminars. Once you have registered, we will send confirmation and reminders.

MOSERS Benefits During Military Leave flyer – September 2022

MOSERS Organization Chart – September 2022

MOSERS Strategic Plan – July 2022

Employee Contributions (MSEP 2011 & Judicial Plan 2011) brochure – May 2022

Glossary of Terms – April 2022

New Employee Orientation brochure – April 2022

For more information, please visit MOSERS' Online Library: https://www.mosers.org/library