HR Update is a way for MOSERS to communicate benefit news and updates with human resource and payroll representatives. Check back often and sign up to receive our emails. 

  • Get Ready for the Annual Salary Verification Process

    Jul 18, 2023, 8:29 AM By MOSERS

    Each August, MOSERS asks our employers to help verify employee salaries to ensure that basic life insurance coverage amounts are accurate.

    MOSERS will release the Annual Salary Verification Report in mid-August. A notice (including instructions) will be sent as soon as the report is ready for your review. Employers must complete all salary verifications by September 6th.

    The report is essential to ensuring that covered employees receive the correct amount of basic life insurance coverage each year.

    Eligible employees receive one times their annual salary in basic life insurance coverage. The amount of coverage adjusts each January according to the employee’s annual earnings in effect on July 31 of the previous year (or the employee’s first day of coverage if not covered on July 31).

    • Annual earnings include normal earnings from a benefit-eligible position, including shift differential, security differential, and retention pay.
    • Overtime pay and other irregular payments are excluded from annual earnings. 

    Additionally, if an employee is working in both a benefit-eligible and non-benefit-eligible position simultaneously, only pay from the benefit-eligible position is included in annual earnings. 

    Please email employers@mosers.org if you have questions about the annual salary verification process. You can also watch a brief video tutorial on how to work the report if needed.


  • Save the Date for Benefits U!

    Jul 18, 2023, 8:27 AM By MOSERS
    The 2023 Benefits U Conference is fast approaching. If you haven’t already done so, please save the date for November 14, 2023, in Columbia, MO at the Stoney Creek Inn. We are in the process of confirming speakers for the day and registration will open in September. We look forward to seeing you there! If you have any questions about the conference, please email us at MOSERSeducation@mosers.org

  • How to Correct Service Errors

    Jul 18, 2023, 8:27 AM By MOSERS

    Occasionally, employers misclassify a benefit-eligible employee as non-benefit-eligible at the time of hire or neglect to enroll a benefit-eligible employee through SEBES. Fortunately, there is an easy way to correct those mistakes when they occur.

    Benefit-eligible employees are entitled to service and salary credit towards the calculation of their future pension. 

    Your agency must pay employer contributions for pension, life insurance, and long-term disability benefits (as applicable) for all benefit-eligible employees. Additionally, your agency remits employee contributions to MOSERS on behalf of MSEP 2011 and Judicial Plan 2011 employees.

    Once you discover the mistake, ensure the employee is entered into SEBES. Then, log in to the Employer Login, enter the employee's SSN, and select the Forms tab to complete the Application to Correct Service. 

    Once MOSERS receives the application, we will work with your agency to collect the necessary contributions, including contacting the Office of Administration to approve any corrections for agencies that use the SAM II payroll system.


  • Scheduling In-Person Appointments

    Jul 18, 2023, 8:27 AM By MOSERS

    If your employees have questions about their MOSERS retirement, life insurance, or long-term disability benefits, they can certainly ask those questions over the phone or by email. However, if they prefer, they can schedule an appointment in our office. There are several advantages to scheduling the appointment in advance rather than just stopping by. The biggest advantage is that members are likely to have a much shorter wait time if they have an appointment. 

    Counselors are available to assist members from 8:00 a.m. until noon and from 1:00 p.m. until 4:30 p.m. Monday through Friday. Our office is open during the noon hour for members who would like to drop off forms, however, we also have a drop box outside our office available 24/7. 

    Our benefit counselors can: 
    • Print off benefit estimates during an appointment 
    • Discuss retirement options 
    • Demonstrate how to retire online 
    • Provide personal assistance when submitting a claim for life insurance or long-term disability benefits 
    • And so much more! 


  • Recently Updated Resources

    Jul 18, 2023, 8:26 AM By MOSERS

  • In This Edition

    Jun 15, 2023, 10:28 AM By MOSERS

    We Appreciate You!

    Employer Retirement Contribution Rate Updates

    Phoenix Update: Please Continue to Work AAR Reports!

    Filing a Claim for Long-Term Disability (LTD) Benefits

    Timely Comp Time Payouts Increase Accuracy 

    Seats Available in Ready to Retire Sessions


  • We Appreciate You!

    Jun 15, 2023, 10:26 AM By MOSERS

    June is Employee Appreciation Month, and we want to take a moment to sincerely thank you! As liaisons between MOSERS and our members, we sincerely appreciate your diligence and efforts to educate your staff on the benefits we offer.

    We receive more than 3,100 service-related forms from employers every month, which makes a big difference in how MOSERS is able to administer benefits to state employees. When submitting a leave of absence, transfer, or termination form, you are ensuring that your employees receive the credit they deserve. You truly make a difference in people’s lives every single day.

    Thank you!

  • Employer Retirement Contribution Rate Changes

    Jun 15, 2023, 8:44 AM By MOSERS

    The employer retirement contribution rate is calculated by MOSERS’ external actuary and is certified by the MOSERS Board of Trustees every year.  

    As a reminder, the employer retirement contribution rates for MSEP, MSEP 2000, and MSEP 2011, as well as for the Judicial Plan and Judicial Plan 2011, are changing effective July 1, 2023. 

    The changes to the employer retirement contribution rates for the respective plans, effective July 1, 2023, are as follows: 

    Fiscal YearEffective Date MSEP, MSEP 2000, MSEP 2011Judicial Plan, Judicial Plan 2011
    FY 2407/01/202327.26%59.83%
    FY2307/01/202226.33%60.17%

    There are no changes to the employer contribution rates for CURP, basic life insurance, and long-term disability benefits.    

    If you are a local employer, please take note and adjust retirement contributions, effective July 1, 2023, as needed. 

    If you are a SAM II employer, contributions occur automatically as a percentage of payroll, and no additional action is required of you. 

    For more information about Employer Contributions, please visit our website.   


  • Phoenix Update: Please Continue to Work AAR Reports!

    Jun 15, 2023, 8:36 AM By MOSERS

    As mentioned last month, the timeline for Phoenix implementation will be changing. We are working with our vendor to project a tentative date for deployment. We will update you on training dates and post-go-live support as soon as we know more. 

    In the meantime, please continue to send timely termination, transfer, and leave of absence forms to MOSERS for your employees and work monthly Aged Accounts Receivable (AAR) reports. Carrying past-due AAR errors can lead to inaccurate retirement records for your employees and will cause a backlog of work when we transition to Phoenix. 

    Please email employers@mosers.org if you have questions or call an Employer Services analyst at (800) 827-1063 option 2. 


  • Filing a Claim for Long-Term Disability (LTD) Benefits

    Jun 15, 2023, 8:34 AM By MOSERS

    The employee initiates a claim for LTD benefits by calling The Standard's Claim Intake Service Center at (844) 505-6026.   

    After initiating the claim, the employee is instructed to inform their HR representative that they filed a claim.  

    If you know in advance that your employee will be filing a claim, please advise them to have ready their HR representative’s name and phone number and their physician's name, address, and phone and fax number when they call The Standard. 

    After the employee files a claim, the agency/department's designated HR representative completes the Employer's Statement and emails it to ltdmosers@standard.com with the employee's name listed in the "Subject" line of the email.   


  • Timely Comp Time Payouts Increase Accuracy

    Jun 15, 2023, 8:34 AM By MOSERS

    Payments of unused compensatory leave time, or comp time payouts, to benefit-eligible employees made before or after an employee’s termination are included in retirement-eligible pay and are eligible for salary credit provided contributions are remitted to MOSERS for the payment.  

    Since comp time payouts may impact the calculation of an employee’s pension benefit, it is beneficial to pay out unused comp time before or with an employee’s final paycheck. A delayed comp time payout could result in an incorrect benefit estimate or pension check and could require MOSERS to recalculate a retiree’s pension.


  • Seats Available in Ready to Retire Sessions

    Jun 15, 2023, 8:33 AM By MOSERS

    Please encourage your employees who are within 5 years of retirement eligibility to enroll in a Ready to Retire seminar or webinar this summer. Sessions later in the year tend to fill up so now is a great time to get registered.  

    As an HR rep, you also have an open invitation to attend any member education session. Just call us at (800) 827-1063 or (573) 632-6100 and ask for Debbie at ext. 1231, or email MOSERSEducation@mosers.org.   

    Please share the following information with your team members: 

    Ready to Retire? Save Your Seat for a Summer Session!  

    Get in while you can - sessions fill fast!  

    Full-day seminars are from 8:30 a.m. until 4:00 p.m. Speakers include MOSERS, MO Deferred Comp, the Missouri Consolidated Health Care Plan (MCHCP), and the Social Security Administration (SSA). View dates for our summer sessions and then: 

    • Visit www.mosers.org.  

    • Log in to myMOSERS and go to Education Enrollment.  

    • Enroll at least 2 weeks prior to the seminar.  

     Enjoy a free lunch while you learn! 


  • Recently Updated Resources

    Jun 15, 2023, 8:33 AM By MOSERS

  • In This Edition:

    May 16, 2023, 10:27 AM By MOSERS

    Phoenix Update

    Summer Education


  • Phoenix Update

    May 16, 2023, 10:24 AM By MOSERS

    The timeline for Phoenix implementation will be changing. We are working with our vendor to project a tentative date for deployment. We will update you on training dates and post-go-live support as soon as we know more.

    In the meantime, please continue to send timely termination, transfer, and leave of absence forms to MOSERS for your employees and work monthly Aged Accounts Receivable (AAR) reports. Carrying past-due AAR errors can lead to inaccurate retirement records for your employees and will cause a backlog of work when we transition to Phoenix.

    Please email employers@mosers.org if you have questions or call an Employer Services analyst at (800) 827-1063 option 2.


  • Summer Education

    May 16, 2023, 10:23 AM By MOSERS

    Encourage your staff to enroll in summer education!

    As an HR rep, you also have an open invitation to attend any member education session. See the information below. Just call us at (800) 827-1063 or (573) 632-6100 and ask for Debbie at ext. 1231, or email MOSERSEducation@mosers.org

    We still have seats available at several in-person Ready to Retire seminars and webinars for this summer. These sessions are designed for general state employees who are within 5 years of retirement eligibility.

    School is always more fun with a friend! Members are welcome to bring a spouse/guest with them!

    How do they enroll?

    Members can log in to myMOSERS, click on Education Enrollment, then on Ready to Retire, and follow the prompts. Additional dates are available this fall.

    Extra Credit Homework

    There are several things they can do to help prepare for the session and for retirement. They can use the Comparison Calculator to see the long-term impact of different retirement options. Log in to their MO Deferred Comp account and review their last statement. Open a mySocialSecurity account to review their most recent Social Security Statement.

    Not Within 5 Years of Retirement Eligibility? 

    No worries, we have education sessions for all of our members covered online!

    Newer to MOSERS - We have designed webinars specifically for employees who are newer to the state with at least six months but less than five years of service (not yet vested). Check out the dates for the Newer Employees & MOSERS webinars today!

    Mid Career - If they are a Mid-Career member, with at least five years of service (vested) and ten or more years until retirement eligibility, they can also find education tailored specially to their career stage. Learn more about Mid-Career webinars today!


  • Recently Updated Resources

    May 16, 2023, 10:23 AM By MOSERS

  • In this Edition:

    Apr 18, 2023, 8:11 AM By MOSERS

    Stay Up to Date with Monthly Error Reports

    Newer Employees & MOSERS Webinars

    Phoenix Vocab of the Month

    Phoenix Update

    Spring is here! 


  • Stay Up to Date with Monthly Error Reports

    Apr 18, 2023, 8:11 AM By MOSERS

    Please stay current on your monthly AAR reports!  

    To ensure a smooth transition to Phoenix this fall, all past-due AAR errors must be resolved no later than September 1

    It will be imperative to have up-to-date and accurate service and salary data for your employees before we switch to Phoenix. Up-to-date records will help to ensure a smooth transition and avoid a potential backlog of work.  

    If you have questions about monthly AAR reports, please contact the Employer Services team by emailing employers@mosers.org or calling (800) 827-1063 option 2. 


  • Newer Employees & MOSERS Webinars

    Apr 18, 2023, 8:11 AM By MOSERS

    Employees can start learning about the state benefits administered by MOSERS, including pension plan features, life insurance, long-term disability, and their personal retirement savings plan options with MO Deferred Comp. This one-and-a-half-hour session is for state employees with at least 6 months, but less than five years of service. Tell your employees to register via GoTo Webinar for a daytime session or evening session. 

    Did you know that HR Reps are allowed to attend education sessions? We encourage you to register for an educational session to learn more about MOSERS benefits to help educate your employees! 



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