Worry-Free Summer Travel

Jun 27, 2024, 16:02 PM

Planning a summer vacation? Make sure you’re covered before heading to your destination.

If you’re a MOSERS member with basic life insurance, you have access to free coverage with the Travel Assistance Program provided by The Standard Insurance Company. Your spouse and children through age 25 are automatically covered as well.

MOSERS retirees who have retained basic life insurance in retirement are also covered by the Travel Assistance Program, and so are their spouses. The program offers coverage when you travel more than 100 miles from home or internationally for up to 180 days.

Travel Assistance is offered through group insurance products provided by Standard Insurance Company (The Standard). The service is provided by Assist America, Inc.

Travel assistance includes:
  • 24-hour phone support with registered nurses.
  • Emergency ticket, passport, and credit card replacement.
  • Emergency medical evacuation, plus return travel for companions or return of dependent children during prolonged hospitalization.
  • Connection to interpreters, consular office, and a local attorney.
  • Pre-trip services, such as passport and visa assistance.
  • And much more!

It's important to note that Travel Assistance is not a substitute for travel insurance. Travel Assistance provides specific support services while traveling. With the easy-to-use mobile app provided by Assist America, you'll have access to various global emergency assistance services at your fingertips.

At MOSERS, we value your safety and well-being and understand that preparing for a trip can be stressful. We encourage you to take advantage of Travel Assistance and the peace of mind it provides. Plan your perfect vacation with confidence by accessing Travel Assistance today!

Using the Mobile App

The free app gives you access to a wide range of global emergency assistance services:

  • Tap for Help. Use one-touch calling to reach Assist America’s 24/7 Operations Center.
  • Voice over Internet Protocols (VoIP). Avoid international phone charges by calling Assist America for free using a Wi-Fi connection.
  • Pre-Trip Information. Access detailed country-specific information to prepare for your trip.
  • Travel Alerts. Receive alerts for urgent global situations that may impact travel.
  • Travel Status Indicator. Use the GPS feature to know when you’re eligible for services.
  • Embassy & U.S. Pharmacy Locator. Locate the nearest embassy/consulate of 23 countries and pharmacies near you (U.S. pharmacies only).
  • Mobile ID Card. Find your Assist America ID card conveniently stored within the app.
  • Available in Seven Languages. The app is available in English, Spanish, Arabic, Mandarin, Thai, Bahasa, and French.
Downloading the Mobile App

You can download the free app by following these easy steps:

  1. Visit Google Play or the App Store.
  2. Find the Assist America Mobile App.
  3. Enter reference number 01-AA-STD-5201 and your name.

See the Travel Assistance Flyer and Service Overview in our Online Library to learn more.

Experience peace of mind and security that travels with you!
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