RETIREMENT & YOU

myMOSERS: Multi-Factor Authentication Made Easy

Jul 1, 2026, 14:00 PM
Digital padlock attached to a circuit board background.

At MOSERS, protecting your pension and personal data is one of our top priorities. That’s why we use multi-factor authentication (MFA) in myMOSERS to verify your identity and keep your account secure.

What is MFA?

MFA is a security feature that requires you to provide more than just a password to access your myMOSERS account. This adds an extra verification step during login, helping to prevent unauthorized access to your account or personal information.

Why is MFA important?

Cybercrimes are on the rise, and it’s more important than ever to safeguard your account. According to the FBI’s 2025 Internet Crime Report, victims of cybercrimes aged 60 and older reported losses exceeding $7.7 billion in 2025, a 59% increase from 2024. Many organizations and cybersecurity experts have identified MFA as an effective way to prevent financial losses and data breaches.

How do I set up MFA?

Setting up MFA* for myMOSERS is easy! Follow the steps below to choose a verification method, in addition to your online ID and password, to help protect your account.

*This is only required the first time you log in or when creating a new myMOSERS login.

1. Log in to myMOSERS.
2. Select Change Profile from the main menu.
3. Choose a verification method. You may select one, two, or all three options for added security:
  • Authenticator App (most secure),
  • Text-enabled phone number, or
  • Email address (least secure).
4. If you choose the authenticator app, download an app, such as Microsoft Authenticator, to your phone, then follow the provided instructions.
5. Use your preferred verification method whenever you log in to myMOSERS!
 

If you want to learn more about MFA, watch the new video, Multi-Factor Authentication & MOSERS. You can also visit the myMOSERS Help Center for more information about the login process and MFA.

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