Have you checked everything off your vacation list? Sunscreen, bug spray, swimsuits…what about Travel Assistance?

Preparing for possible twists and turns is important when planning a great vacation!

The Standard Insurance Company has done just that for our members with their Travel Assistance program. The Travel Assistance program is available to members who have basic life insurance through MOSERS.

If you are a MOSERS retiree and you retained basic life insurance in retirement, you and your spouse are covered with Travel Assistance. Travel Assistance is available when you travel more than 100 miles from home or internationally for up to 180 days.

WHAT IT IS:

Travel Assistance is available through group insurance products provided by Standard Insurance Company (The Standard). The service is provided by Assist America, Inc.

Travel Assistance can help MOSERS members and their families prepare for trips and during critical situations while away from home. The program can assist participants with finding qualified medical providers, legal services or with the replacement of lost credit cards and passports.

WHAT IT IS NOT:

Travel Assistance is not travel insurance. Travel Assistance provides specific support services while traveling. Travel insurance provides monetary compensation for losses that occur while traveling.

Have you seen their easy-to-use mobile app?

The Assist America Mobile app lets members access a wide range of global emergency assistance services. This is replacing the previous wallet card.

Mobile App Features:

Tap for Help.

Use one-touch calling to reach Assist America’s 24/7 Operations Center.

Voice over Internet Protocols (VoIP).

Avoid international phone charges by calling Assist America for free using a Wi-Fi connection.

Pre-Trip Information.

Access detailed country-specific information to prepare for your trip.

Travel Alerts.

Receive alerts for urgent global situations that may impact travel.

Travel Status Indicator.

Use the GPS feature to know when you’re eligible for services.

Embassy & U.S. Pharmacy Locator.

Locate the nearest embassy/consulate of 23 countries and pharmacies near you (U.S. pharmacies only).

Mobile ID Card.

Find your Assist America ID card conveniently stored within the app.

Available in Seven Languages.

The app is available in English, Spanish, Arabic, Mandarin, Thai, Bahasa, and French.

Follow the steps below to download the app:

1. Visiting Google Play or the App Store

2. Find the Assist America Mobile App

3. Enter reference number 01-AA-STD-5201 and member name

To learn more, see the Travel Assistance Flyer and Service Overview in our Online Library.

Get security that travels with you